Liberation Loyalty

Welcome to the Liberation Loyalty Club — where you’re more than just a member, you’re part of our family. Every visit brings you rewards, so you can enjoy time with loved ones while we take care of you with exclusive benefits.

As a member, you’ll gain early access to Liberation events, plus discounts and perks across all our managed pubs.

DOWNLOAD THE LOYALTY APP

The best way to manage your points and redeem rewards.

HOW IT WORKS

CLICK HERE

Download the App
Simply search “Liberation” on the App Store or Google Play to find and download the app.
Sign Up
Visit your nearest pub, open the app, scroll to “Loyalty Club,” and tap “Sign-up.” Don’t forget to add your birthday to unlock your birthday reward.
Start Earning Points
Points accumulate instantly as soon as you register your account.
Explore the App
Find all our pubs and inns across the Channel Islands, check opening times, view offers, and more.
Stay Connected
Opt in to receive emails with the latest news, invitations, and exclusive deals.

FAQS

Where can I find my membership number?
Your 8-digit loyalty number is in your sign-up email or in the Liberation app under ‘My Loyalty Membership.’
Can I cancel my membership?
Yes, you can delete your account via the app or email info@liberationgroup.com.
Please note cancellation forfeits all points and rewards.
What happens when I reach 500 points?
500 points automatically convert to £5 credit in your account, and your points reset to zero.
What can I spend my points on?
Redeem your currency rewards on food and drink at participating Liberation managed locations.
When do rewards expire?
Currency rewards expire after 24 months. Birthday rewards are valid for 4 weeks, starting 2 weeks before your birthday. You’ll receive email reminders 30 days before any points or rewards expire.
Can I update my personal details?
Some details can be updated in the app. For username changes, email info@liberationgroup.com .
What if I forget to scan my loyalty membership?
Send your itemised receipt and loyalty number to info@liberationgroup.com within 30 days to have points added.
I don’t have a smartphone. How do I join?
Sign up online via our web portal and enjoy all the benefits here.
I forgot my membership number. How can I retrieve it?
If you recently signed up for a loyalty membership and can’t find your welcome email, please email info@liberationgroup.com using the email address you registered with. The team will help you retrieve your membership number.
I’m having trouble resetting my password. What should I do?
Check your junk or spam email folders for the passcode. If you still don’t receive it, try re-registering your details in the app. Click “Sign Up” and enter your information. When prompted with “Do you have a loyalty membership?” select “Yes” and enter your 8-digit membership number. This will register your card and restore access to your account.

NO SMARTPHONE? NO PROBLEM.

Join online via our web portal and check your balance anytime. To earn points, simply show your 8-digit loyalty membership number to our team during your visit.

JOIN NOW
CHECK BALANCE

NEED SOME HELP?

If you are having any issues using your loyalty membership or QR code, please email the team at info@liberationgroup.com, and we will deal with your request ASAP.

Please see our Terms & Conditions for full details.