Deposits

A £10.00 deposit per person is required to secure all Mother’s Day bookings (regardless of age).
Please note: your booking is only confirmed once the deposit has been received. 

Cancellations & Refunds 

Cancellations must be submitted in writing at least 3 days prior to your booking date and time to receive a refund of any deposits paid. 

• Cancellations made more than 3 days in advance: deposits will be refunded in full 

• Cancellations made within 3 days of the booking date/time: deposits will be forfeited and are non-refundable 

• No-shows: deposits will be forfeited and are non-refundable 

Changes to Guest Numbers 

If your party size reduces within 3 days of your booking date/time, deposits paid for the reduced guests may be forfeited. 

Seating Time, Table Duration & Late Arrivals 

Your seating time and table duration will be outlined in your confirmation details.
To allow us to manage the service fairly for all guests: 

• Tables will be held for 15 minutes from your booking time 

• Arrivals later than 15 minutes may result in your table being released, and we may be unable to accommodate the booking 

Dietary Requirements & Allergens 

Please let us know of any dietary requirements or allergies in advance.
Whilst we take great care, we cannot guarantee an allergen-free environment. 

How to Cancel in Writing 

To cancel in writing, please either: 

• Reply to your booking confirmation email, or 

• Email the venue/reservations team using the contact details provided within your confirmation 

Please include your booking name, date/time, and party size.