Terms & Conditions

Inndulgence: Inndulgence club card terms are listed below, including our data protection statement. If you have any questions about the inndulgence club terms & conditions please contact us.

Data Protection Statement

We would like to use your details from your application, plus details on how you use your Inndulgence Club Card and what you buy in our pubs, to:

Help manage the Liberation Group Inndulgence Club Card and improve the way we run the scheme.

Understand our customers’ eating habits to improve our service and menus

Unless you indicate otherwise, contact you with offers and information about products and services of interest to you and your family.

We may share relevant details among Liberation Group companies and any businesses that may process Inndulgence Club Card information on our behalf (e.g. our epos system suppliers who process your membership scheme). We may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.

The Scheme

The Liberation Group Inndulgence Club Card is issued by and remains the property of Liberation Group, who reserves the right to decline issue or withdraw the card or points at any time, or to alter or amend the condition of operation of the Inndulgence Club Card scheme, or to terminate the scheme at any time without notice.

All participants in the Liberation Group Inndulgence Club Card scheme must be aged 18 years or over.

You will need to supply a current valid email address to participate in the scheme
The Inndulgence Club Card is not transferable, and can only be used by the person to whom the card was issued.

Members may be removed from the scheme at any time at the discretion of Liberation Group.

Points

To earn points for a transaction in our pubs, bars or eateries, your Liberation Group Inndulgence Club Card must be presented at the time you pay your bill.

Points will not be given for purchases made at any vending machines. Other items may also be excluded from the scheme at the discretion of Liberation Group

You must spend at least £1 in a single transaction for the transaction to qualify for points. Then two points will be awarded for every full £1 that is spent on bar purchases including table wine, five points per full £1 spent on all food including teas and coffees.

These point awards can be altered at the discretion of Liberation Group.

The current redemption value of points is one point equals one penny. Liberation Group reserves the right to vary the rate at any time. Where points can be earned at our partner companies, other Terms and Conditions may apply, please check with our partners for further details.

Members who have collected at least 500 points at any one time will be able to redeem them against any transaction at the prevailing exchange rate; the card holder must present their card in order to do this.

Points that have not been used within 12 months from issue will expire and will be lost. There is no option to extend the life of points nor is there any way to reactivate lost points.

Statements

Card holders will be able to find out their current point balances by:

Going on line at www.liberationgroup.com/inndulgence where the link may be followed to enter their card number and password to access the account details

At any participating pub, bar or eatery where the card must be presented to a member of staff who can produce a balance.

It must be noted that this facility may not be available at times when the staff or systems are otherwise engaged i.e. during peak periods

General

The promoter of Liberation Group inndulgenceclub Card is: Liberation Group, 19 Royal Square, Jersey, JE2 4WA Channel Islands.

inndulgenceclub Card is about helping you get more out of your experience at our pubs, bars and eateries as well as enjoying what our partners have to offer. It's important to us that you're happy with the service that you receive and we would like to reassure you that your details are safe with us and will never be released to companies outside the Liberation Group and will be used only for our marketing and research purposes.

We use your details to send you offers and information on things which might interest you. Of course, if you've told us you don't want Liberation Group to send you any other offers and information; this means you could be missing out on some of the major benefits of inndulgenceclub Card, such as money-off coupons, special events and other exclusive offers.

In addition, if you've requested not to be contacted for research, we promise we won't bother you.

If at any time you would like us to stop sending you e-mailings, please let us know and we will do so immediately.

We hope our inndulgenceclub Card Terms are helpful and clear, but if you have any questions or would like to give us any additional information about yourself, please email us on

members@inndulgenceclub.com

we’ll be happy to hear from you.

Thank you for inndulging with us!

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